Guidelines & FAQs

IMPORTANT FOR DAILY SYSTEM OPERATION!

KITCHEN & LAUNDRY

  • NO cooking grease (e.g. bacon) should be put down the kitchen drain.

  • NO eggshells.

  • Please use LIQUID dish-washing soap in dishwasher.  DO NOT use granular products.

  • Please use LIQUID laundry detergent.  DO NOT use granular products.

   

TOILET

  • DO NOT flush sanitary napkins, tampons, condoms, or paper towels.

  • DO NOT flush fiber materials such as cleaning rags, disposable or cloth diapers, toddlers' soiled underwear, baby wipes, washcloths, Swiffer dust cloths, etc.

  • ONLY HUMAN WASTE AND PAPER!

 

SERVICE CALLS:

 

ESC has contracted with Thomas Excavating to handle all service calls.   You will be billed directly by Thomas and the ESC will be copied on all bills they send out to keep for our records.  You will be fully responsible for payment of your service bill directly to Thomas Excavating 

 

Thomas Excavating can be reached by calling the following:
 

    Office:  574-250-8533    Call this number if an after-hours emergency occurs and during regular office hours. 

    If no one gets back to you within 30 minutes, call:

    Kent Thomas: 574-250-1271    8:00 a.m. to 5:00 p.m.

    Jason Young: 574-225-0459    8:00 a.m. to 5:00 p.m.

 

Your calls will be handled as they are received.   

 

RENOVATIONS/NEW CONSTRUCTION:

If you need to shut down your system for a renovation project or a new build, please call 574-400-5450 at least three weeks prior to the construction start date.  You may also email us at eastshorecorp@gmail.comNO REFUNDS FOR USER FEES WILL BE ISSUED DURING CONSTRUCTION IF YOUR SYSTEM IS SHUT DOWN.

 

ESC has contracted with Indiana 811, a service used to ensure that no existing underground lines are disturbed by construction carried out within our service area.  Tell your contractor!  Indiana 811 must be called before you dig! 

 

Once your renovation or new build is completed, a walk through inspection will be performed to satisfy State code as to number of bedrooms.  Call 574-400-5450 or email eastshorecorp@gmail.com to schedule.  This inspection must be done PRIOR to Thomas turning on your system.

 

REMINDER:  If you are moving an existing sewer lateral running on your property, THAT LINE MUST BE INSPECTED PRIOR TO RE-INSTALLATION BEFORE COVERING UP THE LATERAL.  Call 574-400-5450.

 

BOARD OF DIRECTORS FOR EAST SHORE CORP ONLY

 

William F. Steck, III - President         Term ends:  September 2021

James Bremner - Treasurer             Term ends:  September 2020

Brian Welch - Secretary                   Term ends:  September 2022

John Smitson                                   Term ends:  September 2022

Mary Jo Risk                                    Term ends:  September 2020

David Gibson                                   Term ends:  September 2020

 

Operations Manager, Kathy Clark

 

Questions directed to a board member should be sent to eastshorecorp@gmail.com and they will be forwarded immediately to the specific board member for their response.  You may reach the office directly by calling 574-400-5450.  

 

The office is located at 460 Forest Place. The hours of operation for vendors, contractors and/or stakeholders within the area are as follows:

 

Monday's from 9:00 a.m. to 12:00 p.m. and Friday's from 2:00 p.m. to 5:00 p.m. Closed on all holidays!

You may call (574-400-5450) or email (eastshorecorp@gmail.com) if you need to set an appointment outside of the hours of operation listed above.